Home » Online Programs » Call Center Professional Certificate from University of Phoenix Online
Call Center Professional Certificate from University of Phoenix Online
- School: University of Phoenix Online
- Degree: Certificate
- Subject: Telecommunications
- Request more information »
The Call Center Professional Certificate is a six-course undergraduate level certificate program. Through these courses, students will develop essential skills that will help them manage a call center, including personnel, operations, and customer relations. These are in line with the competencies established by the Call Center Industry Advisory Council. Students will also be able to learn about currently emerging trends in call centers and ways they can implement them in their own practices.
Search Online Degrees
1. Choose a degree level:
2. Choose a category:
3. Choose a subject:
